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privacy policy

PRIVACY POLICY

Customer and User Data Processing Policy of Think Trade Finance

 

Data Controller

 

Think Trade Finance Srl (VAT: 12516840969), with its registered office in Milan at Via Monte Napoleone, 8

Phone: +39 02 3031 6600 - Email: info@thinktradefinance.org - Pec: thinktradefinancesrl@pec.it

 

What information do we collect?

 

We collect information voluntarily provided at the time of creating your account, when you purchase products or services, such as company name, contact person, address, email address, and phone number.

 

We also record information when you contact us by phone or through chat, including support or quote requests, as well as notes or details explaining what you have requested and how we have responded.

 

Failure to provide the data will result in Think Trade Finance being unable to fulfill contractual obligations or user requests.

 

We also use cookies and similar technologies on our websites and mobile applications to collect information about interactions and usage.

 

Please refer to the Cookie Policy for further details on the specific type of information we may collect and your choices regarding this data.

 

How do we use the collected information?

 

The user-provided data is collected and processed for the following purposes:

 

To carry out customer relationship activities based on contractual agreements.

For administrative purposes and to fulfill legal obligations, such as accounting and tax requirements, or to comply with requests from the judicial authority.

For statistical purposes, to improve our offerings and service to customers, and to identify and prevent fraud and abuse.

With specific consent, for periodic sending of newsletters and advertising materials via email.

In the case of submitting a curriculum vitae, solely for selection purposes.

Additionally, we use your information to create your account, where we provide our services and give you visibility into the data we hold, along with instructions on how to exercise your rights.

Who is authorized to process your data? Are your data shared with third parties?

 

The processing of the collected data is carried out by the internal staff of Think Trade Finance authorized for processing according to specific instructions provided in compliance with applicable regulations.

 

Your data will never be transferred to third parties.

 

However, it is possible that some of your data may be shared by us with trusted service providers necessary to offer services on our behalf, such as communication via email and interest-based advertisements. We only share the minimum necessary information, and third parties are not allowed to use your information for purposes other than those stated in our Privacy Policy. In any case, the data will never be disclosed.

 

How are the data stored and for how long?

 

The collected data is processed using computerized or automated tools, with logic strictly related to the purposes for which the personal data was collected, ensuring their security in all cases.

 

The management and storage of personal data take place on servers located within and outside the European Union owned and/or available to Think Trade Finance and/or duly appointed third-party companies as data processors. The transfer of data outside the EU to non-EU countries complies with the provisions of the GDPR.

 

The data is stored for the time necessary to manage the purposes for which the data was collected, in compliance with current regulations and legal obligations.

 

What are your rights regarding the data?

 

At any time (unless legal limitations apply), you can request access to the data, object to the processing, or request the deletion, modification, or update of all information collected by Think Trade Finance, exercising the right to restriction of processing and the right to data portability by sending an email to info@thinktradefinance.org

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